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I will say, ordering from Winc was simple. You take a survey, and they send wines accordingly. I was luckily able to get a good deal on my first box, but I'm not sure it would have been worth it if I didn't. I feel like they somewhat cheap out with the brands they use and it's nothing I couldn't pick up from my local beverage store, but it was a good deal with the promo. Keep in mind you're signing up for a reoccurring subscription too, and customer service could be better.
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Thanks for sharing this feedback, Lauren. We do our best to communicate this is a subscription and we're happy to hear you enjoyed your first order. We hope you'll think of us again in the future as we continue to improve our customer service and selection.