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Claim Your BusinessThought I was ordering from a UK store to support British companies. Turns out it's just another Chinese website that ships from China. UPDATE: Finally arrived but it came in a thin cardboard box in a bubblewrap bag. Box was crushed during transit and the pieces inside were ruined. Over a week and multiple emails, they finally replied offering me a replacement or a meagre 20% refund.
Thought I was ordering from a UK store to support British companies. Turns out it's just another Chinese website that ships from China.
UPDATE: Finally arrived but it came in a thin cardboard box in a bubblewrap bag. Box was crushed during transit and the pieces inside were ruined.
Over a week and multiple emails, they finally replied offering me a replacement or a meagre 20% refund.
Tip for consumers:
Double check where items are being shipped from and their returns policy
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.