• Xicom

Xicom

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Overview

Xicom has a rating of 4.56 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. Xicom ranks 19th among Mobile Applications sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    4
  • Quality
    5
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How would you rate Xicom?
Top Positive Review

“To work with Xicom Technologies was my best decision”

Vinay K.
3/7/23

I can confidently say that this company is a fantastic partner for any business looking to enhance its technology capabilities. Xicom's expertise, professionalism, and commitment to excellence are truly impressive. From the beginning of our engagement, Xicom demonstrated a deep understanding of our business needs and worked closely with us to develop customized solutions that fit our requirements. The team's communication and project management skills were outstanding, ensuring that we were always informed and involved in the process. In terms of technical expertise, Xicom is truly top-notch. The company's developers are highly skilled and knowledgeable in a wide range of technologies, and they were able to deliver high-quality code that met our exact specifications. We were also impressed with the team's ability to troubleshoot issues and provide quick, effective solutions when needed.

Top Critical Review

“Complete waste of time from incompetent developer”

Steve J.
3/23/21

Back in May of 2020, I decided to go forward with Xicom to build a mobile app for my business. As bad as the year was, hiring Xicom was by far the worst decision I made that year. The project was for a mobile QR code scanning app. It was projected to take 6 weeks to finish. Which meant that it **should** have launched right before a new product launch. Except that it's now 10 months later and the app is still unusable. Literally every step of the way, I had to remind them to fix a problem that was already fixed 3 other times. They would fix 1 problem and wind up creating 3 more. Every. Single. Time. And to make things worse, they would deliver a build via diawi, and every time, it wouldn't work. So then the link expired. I'd have to have them resend a new build several times, just to finally test it. All of that work to see they never fixed the problem I asked them to fix too! They used a competitor's pictures inside the app. They misspelled my business name and several other words inside the app. IOS build would have a set of features that were not present in the Android build, and vice versa. The formatting was inconsistent. Some buttons were nearly unusable. And their response, "Don't worry". Well, 3, 4, 5 builds later and it's still not addressed? Yeah, I'm worried. Imagine it takes 10 months to (90%) complete a project that was supposed to take 6 weeks. What happens with Apple or Android makes a policy change and I need to update the app in 30 days? What if there is a glitch? Am I supposed to wait 6 months for a simple change to be implemented? Lidwin is a terrible listener. Xicom is a terrible business. So much so that rather than fight with them, I paid the bill, took my code and I'm going to either find someone to take over or just start over. They are such a nightmare to deal with, it was worth the money to get them away from me.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user vinaybandous
1 review
0 helpful votes
March 7th, 2023

I can confidently say that this company is a fantastic partner for any business looking to enhance its technology capabilities. Xicom's expertise, professionalism, and commitment to excellence are truly impressive.

From the beginning of our engagement, Xicom demonstrated a deep understanding of our business needs and worked closely with us to develop customized solutions that fit our requirements. The team's communication and project management skills were outstanding, ensuring that we were always informed and involved in the process.

In terms of technical expertise, Xicom is truly top-notch. The company's developers are highly skilled and knowledgeable in a wide range of technologies, and they were able to deliver high-quality code that met our exact specifications. We were also impressed with the team's ability to troubleshoot issues and provide quick, effective solutions when needed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elisab83
1 review
2 helpful votes
June 22nd, 2016

"We appreciate the passion, professionalism and creativity they contributed to our project. We were also impressed us with their quality-assurance capabilities, excellent internal development processes, and around-the-clock support. Xicomians are real ninjas who have helped us to achieve significant results within our budget. I owe my project success ratio to the Xicom team, and there is no doubts that I will use Xicom again."

Service
Value
Quality
Thumbnail of user stevej691
1 review
1 helpful vote
March 23rd, 2021
Verified purchase

Back in May of 2020, I decided to go forward with Xicom to build a mobile app for my business. As bad as the year was, hiring Xicom was by far the worst decision I made that year.

The project was for a mobile QR code scanning app. It was projected to take 6 weeks to finish. Which meant that it **should** have launched right before a new product launch. Except that it's now 10 months later and the app is still unusable. Literally every step of the way, I had to remind them to fix a problem that was already fixed 3 other times. They would fix 1 problem and wind up creating 3 more. Every. Single. Time. And to make things worse, they would deliver a build via diawi, and every time, it wouldn't work. So then the link expired. I'd have to have them resend a new build several times, just to finally test it. All of that work to see they never fixed the problem I asked them to fix too!

They used a competitor's pictures inside the app. They misspelled my business name and several other words inside the app. IOS build would have a set of features that were not present in the Android build, and vice versa. The formatting was inconsistent. Some buttons were nearly unusable. And their response, "Don't worry". Well, 3, 4, 5 builds later and it's still not addressed? Yeah, I'm worried.

Imagine it takes 10 months to (90%) complete a project that was supposed to take 6 weeks. What happens with Apple or Android makes a policy change and I need to update the app in 30 days? What if there is a glitch? Am I supposed to wait 6 months for a simple change to be implemented?

Lidwin is a terrible listener. Xicom is a terrible business. So much so that rather than fight with them, I paid the bill, took my code and I'm going to either find someone to take over or just start over. They are such a nightmare to deal with, it was worth the money to get them away from me.

Tip for consumers:
Find someone else to build your app. It's not worth the cheap price.

Service
Value
Returns
Quality
Thumbnail of user roses115
2 reviews
0 helpful votes
July 22nd, 2017

We are glad to say that hiring Xicom was our best decision as our financial website project was a complex one and Xicom made us feel that our final project will carry all the features which we wanted. They have an expert and dedicated team of software developers which made our project an easy one. All of our requirements were incorporated in the final work and after weeks of delivering our work we feel satisfied and happy to see our website performance.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debras99
1 review
1 helpful vote
March 22nd, 2017

There had been times when outsourcing my software development projects turned out to be nightmares. Most of the times, the dead lines were missed and the project went above the budget. Until a friend of mine recommended Xicom to me, which turned out to be a wise decision for my business. Not only did the developers helped in achieve the custom software I was looking for, they also worked on my existing software are removed the bugs. I would highly recommend Xicom as one of the finest service providers.

Tip for consumers:
you ca

Service
Value
Returns
Quality
Thumbnail of user andyb44
1 review
1 helpful vote
May 7th, 2014

Partnering with xicom from last 4 years was a cost-effective & efficient decision. We have saved upto 30% outsourcing cost as compared to our previous partners. During our partnering tenure we have seen high passion of analysts and managers to deliver high quality services. We'll be surely using them in future.

Thumbnail of user richardm69
1 review
1 helpful vote
September 6th, 2013

I needed a website to sustain my legal consulting business. As a new entrepreneur, i was looking for a website with minimum investment of time.

I personally read about multiple options like WordPress, Drupal, Joomla, and some other less known CMS tools but I was lacking the substantial knowledge and real logic behind using any particular CMS in those reads. So, I approached a web consultant.

The day, I approached my Illinois based web consultant; he told me that the coding firm will charge nearly $2000 to $3000 on creation of design and development of your website.

I took it as the big yet affordable price for the smooth virtual operation of my business. And, I yielded on booking 60 hours of the company.

As my website include multiple functionalities like library of legal articles and readable e-books so the time of 60 hours was justifiable.

Thus, I booked all 60 hours and started working on the project. The overall flow of work with Xicom Technologies was fine and hassle free. I liked their team work & dedication of taking complex jobs and finish them with maximum perfection.

Charles
Smart Business Solutions Ltd

Thumbnail of user shaunf7
1 review
7 helpful votes
November 23rd, 2015

We worked with this Xicom and paid them tens of thousands of dollars. Suddenly in November 2014 they stopped

Keeping their promises on development. We continued to pay for services that were not being delivered, so we eventually cut them off. Our project is now a full year behind.

Note that they request you give them 5 star rating on Upwork/Elance feedback, so don't trust the reviews there.

We have a site setup that will detail our issues with Xicom in more detail at www.xicom-sucks.com If you have similar issues, feel free to contact us.

Thumbnail of user maggiew4
3 reviews
1 helpful vote
May 12th, 2013

I have never come across a better company than Xicom Technologies Ltd. They have great professionals, experienced and hardworking staff. You can never fail in accomplishing your target if you take assistance of xicom technologies.

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About the business

Xicom is a ISO 9001 certified software development company providing custom, offshore software, mobile app and web application development services in India, USA.

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4.6
9 reviews
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