YumeTwins has a rating of 4.3 stars from 320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YumeTwins most frequently mention cute items, subscription box, and customer service. YumeTwins ranks 12th among Subscription Shopping sites.
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I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins! My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!
I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum." The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap. The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"
I've been subscribed to Yume Twins for 18 months and my desk is totally decked out with the cutest stuff now! My plushie collection has also doubled. My favorite items are the useful ones, like the lunch boxes, jewelry case, desk calendar... Every month is more fun thanks to Yume Twins!
My only feedback is that I miss the illustrated anime covers the booklets had in 2022. Still love the booklets though, the graphic design is so great and it's fun reading about Japanese culture!
Products used:
Almost everything they send! The list is long. Lunch boxes, pens, stationary, tableware, jewelry case, bath bombs, squish toys... just to name a few!
I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute
I loved the coin purse super cute! And plus it was My Melody which I love! I also fell in love with the Hello Kitty 50th Anniversary! I also fell in love with the Rilakkuma pouch bag and the squishy felt weird but yet is was very satisfying! I also really liked the calender it was adorable! So was the little dog they added!
Tip for consumers:
Esta muy bonito todo !!!
Products used:
Taza bolsa calendario
I love that everything is useful and so cute! From straws to blankets to a plate that my cat now recognizes as her food dish and it's her fav!
These boxes are so unique and lovely my sanrio obsessed daughter adores getting these! The things inside are so beautiful and well made. We'll worth it. Thank you
Products used:
All products
After canceling on May 2nd, I was resubscribed without my permission and charged, and now they are refusing to refund me. I can provide proof I canceled, but they cannot provide proof I resubscribed.
DO NOT SUPPORT Yume Twin, Tokyo Treats, No Mke No Life, or Sakuka Co (all owned by the same company)
Tip for consumers:
DO NOT TRUST THIS COMPANY
I love this box. I gave it 4 stars because I originally ment to order only one box as a trial and ended up with an entire year and they would not refund me at all, even tho I hadn't received a box yet.
However other than that, it's been so fantastic. I love the items, even if they have been about things I didn't know existed it's just happily expanded my horizons and the majority of the items are actually practical and things I can use on a regular basis on top of being kawaii.
Products used:
Monthly mystery box
I LOVE YUMETWINS! I've tried other Kawaii boxes in the past, but this one by far is my favorite! The items are high quality and authentic, and all the things are super useful, which I love! It gives a touch of kawaii to your everyday life!
All items in perfect condition, very cute and unique things & great timing on delivery! Thank you so much
Super cute and high quality goodsloved every single item of my box (^o^) Keep up the good work yumetwins team!
Product is amazing and decent arrival Time, i suppose if i had a complaint it'd be the nearly non existent tracking. Sure they give you a number to track but tracking it 2 times bow has said nothing but can't track or they aren't in service area. Every time I attempt it. But other than that everything's perfect
I love the box I got. Everything was very cute. The shipping from Japan to my location in the USA was very fast, considering the COVID shipping restrictions. I would recommend trying at least one month!
Every month i receive these boxes and they always come with the cutest items in it. Customer service is always helpful and quick to respond. Delivery takes quite a while but it's worth it.
I ordered the Ghibli box for a friend. I didn't realise I was an automatic subscription renewal, I can't remember seeing that, but okay. I received an email stating it was renewed. Haven't received any reminder beforehand. I sent a message straightaway asking to cancel it (just a few hours after receiving this message) as I don't want another box at that time.
I was informed it was too late and there was nothing they could do about it. Okay it's maybe in their T&Cs but I find this very dodgy.
The box wasn't shipped or even prepared. I can't understand why they can't proceed a refund...
Now I'll get a box I don't want, that will be totally useless. I don't recommend and will never order again.
All the items in the YumeTwins Box are so Kawaii (Cute) & Special! The booklet look very nice & cute too! The booklet describes the things u get, which i find it special & cute too. The bath bomb is Kawaii (cute) & fun when u put into the water, but the bath bomb toy is too small, hope that the bath bomb toy can be bigger if there are any future bath bomb toys. The Cinnamoroll Devil Pouch Plushie is very cute, soft & special. The moving Ears/wings hats are very fun & cute too! I think dolls are very cute. Hope that YumeTwins Box can include some Dolls in the box. Arigato/Thank U.
Love () YumeTwins Kawaii Box
I loved all the Kiki's delivery service goods and they were straight from Japan because you can't get them another way. I like the Spirited Away file and it was fun reading all the background info in the book. The bento box and triangle pouch are so cute and I can't wait to use them. I live tune twins boxes!
Products used:
Yumetwins august box
I've received 2 boxes so far and everything has been very cute. I really like Gudetama and he is frequently in their boxes.
I've been subscribed for 4 or 5 years now and and I'm just more and more disappointed every month. I've skipped most of my boxes over the past 2 years. They claim 5-7 items, it's usually 5, September was the last box to even have 6, before that is was February, go back two year none of them have 7. Pricing has gone up, I feel like variety and quality has gone down. They started making custom items, I don't think anyone asked for that, so instead of a licensed character, you get some random thing they've come up with. The boxes seem really padded at this point, it feels like "here's three things that were thought out and here's 2 other random things to get to our 5 minimum."
The March '23 box was the Mega Mystery Box, which was literally them just dumping overstock product. I bought it delusionally hoping I'd get something neat. How wrong I was. The Nezuko and Snorlax are literally overstock from their Demon Slayer box from March '21 and their "Game Land Adventure" box from November '22. The other three are literally item pulled from their crane game site, they still have the little prize stickers on them. I mean maybe I just got unlucky and someone out there got a really cool figure or gacha but I got crap.
The sad thing is this was my first subscription box and customer service has been really good to me over the years. I feel bad canceling. I've been putting it off for a while, but it's kinda garbage. Like every few months I'll see a box and be like "Oh this might be fun" but I always end up going "Why? Why do you keep giving them money for this crap?"
I have done multiple different cute things and anime based subscription boxes and this ones my favorite. Besides great quality official items being given it also rewards loyal customers.
My box shipped really quickly and arrived within a week and a half! Everything was really good quality (no Daiso things!) and excellent value for money.
Value doesn't always match up, it is quite expensive but some boxes are definitely worth it! Super cute and my daughter loves it! Love that you can pause your subscription too if you need to
Products used:
Sanrio mug, my melody hand sanitizer, cute eco shopping bag
I really love this Halloween themed Yumetwins box. It contains my first Nyan Nyan plushie and it looks sweet and adorable. It also has a mochi-like texture which makes it so nice to touch or squeeze! Happy surprise = Happy girl! Delivery was fast. It was shipped out on 11th Oct and I received it on the following day! Really hope to get a full-body Nyan Nyan plushie in future Yumetwins box. Wonder how it will look like?
Tip for consumers:
People who like Japanese & kawaii items
Products used:
Yumetwins subscription box