I do not understand why a company like this takes an order, money and then cannot tell you any details about your order, like when it will be moved from their warehouse and, how long it takes for it to get to you. No proper information channel and very rude customer service agent on the phone.
Please stop all the fake comments about the company been good as its a sham and shame. It takes 14 days to return money taken in 10 seconds, cannot share needed information with the customer and then still impolite in delivering their mistakes.