I'm surprised no one has reviewed this dreadful company yet? They are "absolutely appauling". I ordered a birthday card earlier this year, and received a horrible service. The customer service was insulting and unprofessional.
After I complained about not receiving my card, I had an email from a Rachael who suggested that I "go back and read their turnaround delivery", which is something I did before I even ordered from them! Advertised period of 4 - 6days, but it took them 14 days to print and deliver a "simple birthday card".
I ended up ordering from Moon Pig and the Moon Pig card came the very next day!
The Photobox card eventually arrived, but it was a complete joke. I could have printed a better card on my home computer! Photobox seem to be a company run by either one or two teenagers from their bedroom.
The Moon Pig card was 100% professional and my whole family was delighted with it. Avoid Photobox at all costs! I ordered a full refund from Photobox because it didnt come in the advertised period, and thankfully I got my money back. If you want avoid crappy products which look like they've been made by children, and if you want to avoid the stress and hassle of complaining, then avoid Photobox