This is the first time I purchase adult toy from online. I was really exited about it also little worry about the product genuineness and if there any scam. As I have some urgency of receiving product I ask them to deliver as much earliest they can deliver. They give me the time of 48 hours as I live in a metro city and I paid the full amount online. I was little worried as this is my first time purchase on this store but surprisingly I got my parcel on day 2nd day of evening as they promised and it's really amazing of their commitment. I just want to give 5 star rating to their customer service. But they must should look over the packaging cause the packaging look a bit cheap. Otherwise Ii was totally satisfied with their service and product quality.