This is a prime example of complete and utter ineptitude, not to mention the mis-use of red tape in an incongruous and discordant fashion. I've been waiting for a biometrics appointment for nearly 8 months now, and there's been no movement. Meanwhile other people who applied long after I did have been approved. I have no flags that I know of and have been given the 'each case is different; even before covid it could take years for bio script' which is an abject lie. Since covid19 shutdown, the agency deliberately blocked biometric scheduling, failing to open application support centers until August and then in the 3-4 month since then, has failed to move on N-400 applicants. I can confirm I've been awaiting a slot at my local ASC since early March. I can safely say that this is a bureaucratic nightmare, one which knows no parallel in my experience.