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Alejandra C.

Utah

Contributor Level

Total Points
85

1 Review by Alejandra

  • Sakuraco

1/16/22

I had paid for two subscription boxes from the same company, they are themed treats and drinks mailed from Japan. One subscription was for three months and the other (Sakuraco) for a year. The automatic renewal option was hidden in their web site and only found out when an authorized charge went through my bank for another three month subscription. When I disputed the charge with my bank, the company stopped sending the remaining boxes for second subscription (already paid 12 months). I lost more than $500 dollars in that subscription, I emailed them and send them messages in their social accounts just to be ignored, I filed a claim with my state consumer agency but because they are from Japan they couldn't do anything. Do not give them your business, it is a scam.

Tip for consumers:
Do not use this service

Products used:
4 received (our of 12) boxes with sweets and treats

Service
Value
Shipping
Returns
Quality

Alejandra Has Earned 5 Votes

Alejandra C.'s review of Sakuraco earned 5 Very Helpful votes

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