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Unitel take advantage of elderly people for their gain by scaring them.
They took advantage of my father and his business by refusing him to terminate his telephone landline contract and then scared him into thinking he was going to be in this eternal debt to them.
Also personally after reviewing it, they do charge extortionate charges and use their knowledge to take advantage of the elderly. If you know any elders that use this service, review it as they could be being used.
Alex L.'s review of Unitel Direct UK earned 15 Very Helpful votes
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They sold me domain name landing pages and gave me a legal guarantee that my business will be...
I phoned six months back to cancel due to me not doing that part of my business anymore as me and...
UPDATE**
Hi Alex, Thanks for speaking with our supervisor Amy yesterday.
I am sorry that you felt the need to write the review about us (by your own admission) prior to calling our service centre to enquire why your dads bill is so high and instantly thinking the worst.
We also appreciate your comments in recognising that our pricing is very low in comparison to what our rivals offer as well.
For the purpose of the review and as mentioned on the phone, we have already spoken with your dad on numerous occasions about our concerns in him making so many calls to premium rate numbers - such as directory enquiries that are racking up sizeable bills each month.
Hopefully we are able to obtain the power of attorney proof ASAP so that will enable us to act on your behalf to block such numbers from being called.
We look forward to hearing back from you.
Regards
Unitel Direct Review Team
Firstly we're sorry that you have felt the need to write such a review about us.
We have requested verification for this review as I'm sure you can appreciate - you haven't provided any proof of your "fathers" account or given any information that we can locate or identify you on.
I can assure you that our pricing is amongst the best in the b2b telecom world and we fix these prices for the duration of all customers contracts. However, you mention that your father tried to cancel the contract... I'm presuming you mean mid term? Like ALL service providers this would incur an early termination fee should this happen.
I would like to resolve this issue, if your names on your fathers account then I would only be to happy to do this with to you as well. Can I ask please that you firstly verify this review with proof and then please email directorsoffice@uniteldirect.co.uk and I will allocate this to a supervisor straightaway
Kind regards
Unitel direct reviews team