We’re in this together! Stay safe with our COVID-19 guide


Alice Z.

Contributor Level

Total Points

1 Review by Alice


I too had read all the negative reviews here and on Yelp (conveniently after I had already had my stuff picked up). There were a few things that went wrong, but in the end, all my stuff was delivered on time, unbroken, and the movers helped unwrap everything.

Pick Up:
Pick up was a little rough. The movers were 45 minutes late to the allotted window. I had a flight to catch so this was also quite stressful-- because although the main Make Space phone was available, they just kept telling me "soon" from dispatch, while the movers wouldn't respond at all. They were silent, kinda rude, one guy watched stuff on his phone. BUT they wrapped everything up really well and I felt good about that!

It sucks. It logs in an out all the time. It just won't allow you to access info to your things. Good thing I booked my pickup in like July because damn do they fill up quick and also the app crashes all the time. During pickup it let me track their location better though!

Amahzing. They were on time, communicative, helpful, went the extra mile and helped unwrap everything, AND were kind people. They did bring one extra thing (a broken dresser) that wasn't mine so sad face to whoever's that was. All of my stuff was secure and not broken, just one tear in my bedframe. Overall, with smaller items (I had a bed, mattress, desk, chair, and 7 bins), it seems a-okay! I also had some good luck on my side though, I guess.

Alice hasn’t received any votes.

Alice hasn’t received any thanks yous.

Alice doesn’t have any fans yet.

Alice isn’t following anybody yet.


Similar Reviewers on Sitejabber


I had an excellent experience here. Deidre Thompson, Jacobo Molina and Macire Traore were very...


I was helped with a large number of items by Chris, Luis, and Felix and they did a great job....