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Allison B.

1
Level 1 Contributor

Contributor Level

Total Points
251

3 Reviews by Allison

  • Goldbelly

9/20/21
Verified purchase

I ordered a cake for my son's party and it did not arrive on time. Goldbelly tried to blame slow shipping times for the delay, but they didn't even ship the cake until the day it was scheduled to arrive. They refused to refund my money. I would up buying another cake from a local grocer 5 minutes before party just so we'd have something. Disappointed by Goldbelly's lack of understanding.

* Goldbelly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Thumbnail of user shannonw153
Shannon W. – Goldbelly Rep

We are so sorry to see your order arrived late for the birthday. An agent has reached out to you and made an exception to our shipping policy and set up a resolution for you. Should you need further assistance, please reach out to us at support@goldbelly.com.

  • IKEA

10/2/19

Bought a sofa in the store (with long waits), got home, started putting it together and realized that almost ALL of the hardware was missing. I emailed them, then called the very next day (also a long wait) and let them know. It's been 2 weeks since my purchase and I still have received no hardware. I got an email today (first response to the one I sent 2 weeks ago) stating that the hardware was being shipped and it'd be 10 business days for receipt. In other words, it'll be a month before I can actually use the sofa. I've gotten no explanation, no discount, nothing to mitigate this inconvenience. Horrible service!

  • Overstock.com

6/22/19

I ordered two rugs and four curtains from Overstock recently. All of the items were poor quality - wrinkled, fraying, thin - you name it. The worst part of this experience, though, was what I was charged to return each item. I wound up paying over $80 for nothing and dealing with their customer service was horrific. Slow, couldn't understand me, and dishonest. They tried to charge me a pickup fee for both rugs, despite UPS' site saying they charge per pick-up, not per item. They will pick up all items in a single pick-up. Stay away! I know I will.

Allison Has Earned 11 Votes

Allison B.'s review of IKEA earned a Very Helpful vote

Allison B.'s review of Overstock.com earned 2 Very Helpful votes

Allison B.'s review of Goldbelly earned 8 Very Helpful votes

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