I stumbled upon Joannesdress while shopping online for a specialty dress for an upcoming wedding. I loved all the different styles as well as the different buying options they presented. Once I settled on a style, I was able to chat live with a representative who answered all my questions. I chose to use the custom sizing and, keeping my age in mind, I requested the dress be made approx. 2 inches longer than was suggested. My dress arrived much sooner than I anticipated. Inside the box, the dress was wrapped in a zippered plastic pouch and folded inside out to protect the fabric. The dress fits me like a glove and the added length provided me a more elegant look. I highly recommend Joanne'sdress to anyone looking for a specialty dress or gown!