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Ana U.

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1 Review by Ana

J.Jill

  • J.Jill

“Very poor customer treatment”
9/14/21

I went to J. Jill at green oak to return a pair of pants that were damaged and the manager got very frustrated with me. She was blaming me for the pants being damaged and said that I had done that to the pants. She made it seem like she was doing me a favor by exchanging the pants and that it was a major inconvenience. She got visibly upset with me when asking me if I had a receipt as well. For a store that markets itself as a boutique, they should not be treating people like that and I will not be going back

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