I have tried to use this company for R&D with certain natural items. They drummed up so loyalty program nonsense that will not allow a company to choose shipping methods more conducive to their needs. This is NOT a professional company nor capable of handling large company needs. Their customer service approach is for the Kitchen Chemist and DIY audience. As a company it was pitiful that they never credited the shipping charges when the one time they actually did use my UPS acct# so for all the companies out there you have to chase them to be honest and have accountability. Whether $1 or $100 companies do not have the time to insure this company maintains their honestly in refunding money due. I tested them and waited 2 months later nothing so if you do not call and make them accountable they will just pocket money that does not belong to them. Then you get these customer service millennials that will never help you because they are too self entitled to understand GOOD CUSTOMER SERVICE and building a relationship. I am appalled and will be passing this information down to all my colleagues.
Companies Buyer Beware this is not a reputable company to work with.