Absolutely disgusting from Music Magpie.
Raised 3 complaints now none of which responded to appropriately. Payment allegedly issued, not received informed that it was issued incorrectly and must wait further 24 hours for reissue. £1000 phone sent in with value of trade at £610 absolutely fine with the valuation and amount perfect, but now refusing to pay me. I will be escalating to trading standards and the police due to the stress caused by the process spent days on the chat to get answers all I want is the money I was assured for the product they now have ownership of!