Angela C.

I wanted to comment on how great Zazzle.com is as an on-line company. To welcome the newest member of my husbands family, baby Elli, everyone will be getting together in a few weeks to meet her for the first time. (She was born in August & lives in Wyoming with her mommy & daddy). As a family tradition, we get a button for each big ocassion we are together. So, in honor of little ms. Elli, we wanted to order a button with her picture on it to celebrate "Elli-Palooza!" So, on Friday, I downloaded her picture, created the button and ordered 20 of them to be shipped. I received an order confirmation email immediately. Then, on Saturday, I received another email stating they were being shipped! AMAZING! Not only did the company deliver what they promise, they deliver quickly. We have ordered from them before and will do so again! Thank you Zazzle.com

On October 6,2009 I ordered place cards holders for an event on October 24,2009. I received a email confirmation of the order, and my credit card was charged. After 2 weeks I had not received the order, so I called AND emailed several times over the course of a week, and NEVER received a response. Needless to say, I never received my order, and had to contact my bank to dispute the charges. In my event planning expereience, this is the WORST customer service EVER!