I shopped, tried on loved a ton of clothing that I wanted to have placed behind the counter while I continued to shop. No problem according to the employee. Probably an hour or more I'd been picking this stuff out and trying on, $400 or more on clothes on my first round of shopping while my poor husband agreed to sit in the car and wait for me. Second round of try on's and I was ready to pay. Probably $800 for everything easy if not more when all was said and done. I get to the check out (one person ringing out after noticing about 4 employees AT LEAST during my time there…) all the sudden, the first round of my clothing that I had spent tons of time trying on and asking to be placed to the side while I continued to shop, were missing! Seriously?! Someone, although a "still shopping" sign being placed on my clothes, put them back on the sales floor! ARE YOU KIDDING ME?! No sorry and no one even offers to help me find all the stuff! That's crap! I'm an ALL customer and have spent a lot of $$$$ over the years (not as much as I could due to a military move overseas over the past 3 years but…) nonetheless, disappointing! Then took out my digital card available via my online cominity account and I was made to feel like an idiot! They couldn't figure out how to use it! I had to make suggestions on how to use it! They knew nothing about a QR code available via the ALL/Cominity website. I felt the people I was working with were idiots! At the very least, very illy trained! The apology after everything was basically given after I really had to ask for it. End of story, you lost money and I don't plan to visit this store again. Inept employees that don't care! Sad to be loyal and be made to feel like you're just an inconvenience! 4/30/22.