angela S.

Topcashback is HORRIBLE! I would NOT recommend their site to ANYONE! They rarely track your purchase, and while they do give you the option to submit a claim for your missing cashback, they have a 0% success rate at giving you the money you were supposed to receive (but again, their crappy site failed to track). On top of that, you wait on average of 3 months to even hear back from them about your missing transaction. Ebates gets back to you within a few days, I love their customer service. In order to make up for their awful service topcashback has appeared to offer the highest rates for cashback - but don't be fooled, you'll only receive your cashback mayyybe 1/3 of the times you use their site. So all in all - Ebates may offer lower rates, but they almost always properly track your purchase, so in reality, you'll still earn more with Ebates. Stay away from topcashback if you don't like being frustrating with customer service who doesn't care about you or helping you.