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angelat74

Angela T.

2
Level 2 Contributor

Contributor Level

Total Points
505

About Me

Hi! Mother of 3, nanny to 5, married, addicted to online shopping!

How I Can Help

My help.... honest and accurate reviews.

Interests

Family, the ocean, & shopping

5 Reviews by Angela

7/7/20

Just checked my account, refund has been received. Not changing or deleting review or rating due to lying about me getting to keep the shoes when shoes were never even shipped. Will never order here or recommend to anyone. What a hassle!

I placed an order for a pair of shoes for my daughter on May 17,2020. Total $46.97. Immediately received automated email saying order received. This was a Sunday evening.

Waited & waited. Finally on Friday, May 22, I received an email stating my package was out for shipment. Wow, 5 days to send out. Ok. At least it's on the way, right?

Great, I've checked USPS & it's showing they're expecting a package from another country to be delivered to my address. So far so good. Usually only takes 2 to 4 days for the post office to receive.

2 or 3 days later, I check USPS, still showing they're waiting. 4th day I check, 5th day, still nothing.

I wrote a review here on sitejabber about my experience of how long it's taking and asked if Floryday was a scam.

Very next day I received an email from "Katie" with Floryday who apologized for my experience. Katie then states she spoke with her manager & to make it up to me, I would receive a full refund AND I could keep the shoes once delivered. But, she asked that I remove my review.

Holy moly, a refund & I get to keep the shoes? Pretty awesome, right? I email this Katie back to tell her I accept her offer & would gladly remove my review in exchange for the refund, thanks for added bonus of keeping the shoes.

The next day, June 3, I received email stating they would begin the refund process within 24 hours. Yes! I should be getting the refund in a couple of days, right?

June 4th, received email stating they had begun the refund process BUT, it will take 7 to 14 business days. Say what? Hold on. If they take the full 14 business days, that's 3 weeks out. What?!

Well, I have no choice but to wait so I keep an eye on the USPS site to see if they have received package yet. Still waiting. Teenager daughter extremely impatient & frustrated at this point.

June 7th, I just checked USPS and guess what. The notification is gone. Gone. No where to be seen any more. So, that means they never received the package and are NOT going to be receiving the package.

It was never shipped out. I am beyond mad. Let me give you an example of the way overseas shopping actually goes.

I do business with a clothing company out of China. I place order. 2 to 3 days later I have a notification it's out for shipping. That same day USPS is notified to expect a package. 2 to 4 days later, package is received by USPS. All depends on day of week. 4 days being THE latest for the post office to receive.

When I had an issue with an order 1 time, this China company refunded me 2 days later. 2 days. So, why 7 to 14 business days? Who takes that long to refund someone?

21 days later, there are no shoes coming and I'm out $46.97. After lying about the shoes being shipped, I highly doubt I will ever see a refund.

I will update this post in two & a half weeks to let you all know whether I receive the refund.

Y'all pray for me, I'm about to tell my teenage daughter she will not be receiving new shoes & I don't have the money to buy new ones now.

Tip for consumers:
Read my experience & see if you still want to shop with Floryday. You've been warned.

Products used:
None. They lied & never shipped package.

Service
Value
Shipping
Returns
6/12/20

UPDATE:
Received 2nd order within 10 days. All fit except 1. Love how cute the clothes are. Ordered 1 size up from original size, thank you Rosegal for such cute clothes!

UPDATE:
Rosegal apologized & refunded me full amount. Am trying another order, will update once received. Thank you Rosegal.

Their clothes are so pretty on the website. Once order was received I tried on all 4 tops. 1 fit but not correctly, too low of a neckline & the accent material didnt even fit across my breasts. The shrug fit 2 sizes smaller than I ordered plus its extremely short for a shrug. And the last 2 were too tight to even wear. The sizes do not match USA sizes. Loss of $71.84, Not a happy camper.

rosegalr
rosegal r. – Rosegal Rep

Dear Angela ,
Thank you for updating your review.
We apologize again for this size issue.
We at ROSEGAL will always do our best to ensure customer satisfaction.
We look forward to seeing you at ROSEGAL.com again soon.
Best regards
ROSEGAL Customer Service

6/8/20

Used to play this game all the time. Decided to reinstall about a week ago.

I understand the need for ads to help pay but THAT many?

Any button you click on you get an ad. Change screens. Ad. Accidentally shrinking your window size & then bring it back, Ad. You win a level, ad. Changing levels, Ad.

These are not the quick ads either. Up to 30 seconds each time. Sometimes you see a fast forward place to click on ad to hurry it up. After you do that... another ad. You're going to watch those ads whether you want to or not.

I have uninstalled the game due to these ads. Its just way too many & you dont enjoy the game because of it.

Wouldn't recommend :(

6/8/20

I've been a customer for a few years now. The website & app are quick & easy to use. Customer service is outstanding. If you ever have an issue just call. Regions does everything in their power to help you out. Would highly recommend!

Tip for consumers:
Enjoy the simplicity of their website & app

Products used:
The free checking account

Service
Value
Quality
8/12/17

I ordered 2 tops from DressLilly, was easy to track. They shipped order out as soon as payment cleared. Once tops arrived I discovered the plus size does not match U.S.A. plus sizes. Communication with DressLilly was fast and courteous. They gave me a refund the following day. IF DressLilly ever decides to match our measurements, I would definitely order again. :)

customerservicer1
CustomerService R. – DressLily Rep

Dear Angela,
Thank you for your review.
Please note that Dresslily does provide a size chart on all our item pages, and it is shown clearly when choosing a size. We kindly ask that customers use their exact measurements against our chart to calculate the correct size before purchasing.
We have contacted you via our Support Center. Please reply to us there.
Thank you for your time.
Dresslily Customer Support Team

Angela Has Earned 5 Votes

Angela T.'s review of Floryday earned 5 Very Helpful votes

Angela T.'s review of Rosegal earned 0 Very Helpful votes

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