angelo m.

By these gentlemen I bought Beats by Dr. Dre Studio Over-Ear Wireless and immediately I had problems. As soon as I received the goods I reported power adapter does not comply with Italy (nowhere in the site was written that the product has an english power adapter, moreover the site is in italian...).
They have asked me to provide photographs of the pack and after more than 14 days they replied that the adapter was in the box, pretending not to understand my problem. So gone are the 14 days to request a refund.
Now I need to take advantage of the guarantee but despite my emails no one has taken over my practice.
At Apple, in Italy They provides the official maintenance for BEATS, they told me that the product has virtually no guarantee because not bought in Italy (but i did the order on the italian site! So under the italian law).
Unreliable site, stay away.