Ongoing nightmare with Vodafone as my phone/internet provider. As a starting point it's a massively over priced service for what you get. Have been charged €76 per month for a phone that regularly goes over my data bundle. I use my phone data a distinctly average amount. Totally miscommunication and a lack of congruence in what information is given from various Vodafone staff members online/phone and in-person over their upgrade policy. I was signed up for a second two year contract without staff member informing of this before getting me to sign a legally binding contract. Extremely poor customer service. When I queried the contract issue I was threatened with debt collectors and a fine of €1000 for ‘breaking the terms' of said contract. I would advise anyone to look elsewhere