Anne C.

I was using LogMeIn for one of my employees. She was semi-retired and rarely used it. Now that she is fully retired, I tried to cancel our subscription. It is not possible to cancel online. Instructions say to request a ticket number and call a number they provide after you get the ticket number. I called the number and spoke with someone who was likely in India with a strong accent. She informed me that my subscription had auto-renewed in October and she would stop the auto renewal. She would not issue a partial refund for the remaining nine months left in the year. She indicated the contract so states. So buyer beware of this policy. As most software subscriptions allow prorated cancellations, you should be able to find a better company to work with. And please note that LogMeIn is now GoTo.

We stayed at Adobe Alegre in Santa Fe in September 2022. Shortly thereafter, I submitted my negative review. Although my review was completely accurate, they have never posted it. Here is my review in full, for those who want to see the bad experiences, as well as the good:
"Nicely remodeled and tastefully decorated in Santa Fe style. The furnishings are exactly as pictured in the posting. Nice, newer furnishings and ample room for the three adults in our party when utilizing the pull-out sofa bed in an extra living area. The property has three small sitting areas, so it was easy to separate one as a bedroom. We found a rolled up foam mattress topper in the laundry room that was used to make the pullout more comfortable. We did find two live unfamiliar small insects on the inside of this foam topper, however, as it was being unrolled. Keep in mind that both bathrooms are en suite, so anyone utilizing the pull-out sofa bed in the living area will need to gain access to a bathroom by passing through the downstairs bedroom next to it.
Guests should be aware that arriving at night could present problems, as the property exterior is not well lit and parking is up a very steep driveway to the back, while access to the home is through a narrow steep staircase in front. The staircase is installed with solar lights that don't get enough sunlight to operate properly. So if you must arrive after dark, be prepared with a good flashlight.
I would have rated the property four stars, but we never had any hot water for the entire stay, although they were notified right away. We were not able to use either of the two soaking tubs shown in the pictures, as a result. As three women looking to unwind from our daily professional lives, we had looked forward to those tubs. Instead, we each took turns taking cold showers, as there was only one walk-in shower. They offered to move us to one of two downgraded properties or a hotel, with either fewer private sleeping areas or not enough beds. Nor did the offered properties have adequate kitchen space. So, we had no choice but to decline and stick it out. Hopefully the water heater is replaced before another guest rents the unit. We lost quite a substantial part of our vacation dealing with the inconveniences and waiting for phone calls on this matter. They did give a very small token refund for this major inconvenience."
I posted the above review to another independent website, and someone within their damage control department responded that they had offered us a full refund if we found another place to move to. This is a false statement. They never made such an offer, and only made offers to move us to downgraded properties later in our stay, with no offers of a full refund. And I kept all of the communications with them. While the property itself would have been nice if the water heater worked, I would never rent from Vacasa again. They cannot be trusted.

We recently hosted a party of 10 at the Phoenix - Camelback location. The general manager was the perfect hostess! When we arrived, she instructed the bus staff to arrange the tables for our large group. She checked on us during our meal and was very pleasant. And the food was amazing. One of our guests even said he could come back again and just eat the queso. It was that good!