I'd rather rate these boots with ZERO STARS. They smell awful; I bagged them up to keep them from smelling up the room. Even so, I tried one on and was not happy with the fit or feel. I ordered my true size and these were much too short and quite narrow. I tried to return them. At first MIVENUS refused to accept a return. Upon pressing the matter, they offered to accept a return only if I paid for shipping to China. The photos of the mailer below show that they were shipped to me from California. I wish I had researched reviews before ordering. I fell prey to an advertising email which promised customer satisfaction that has not been delivered. Since the order is from GAZTINO, I'm not even sure I would have found a review. I don't normally write reviews, but this experience is beyond what I would deem poor quality and unsatisfactory customer service; it sets a new low point on the scale of customer satisfaction. I will take the time effort to hopefully prevent others from falling prey to their sales pitch.