Annouck L.

We bought 6 dining chairs, outdoor furniture set, 2 small tables, blanket, standing lamp, closet, eames chair, coffee table in the last couple of years. Needless to say we are good customers. The last thing we bought was the Noguchi coffee table for 1800$ 4 months ago. A week ago our 5y old daughter leaned on it, the wooden base cracked. I contacted DWR and filed a claim. At first, we had some miscommunications and couldnt get our issues resolved (thats why i only give 4 stars) but Kate at DWR helped us out and we couldnt be more happy with how this was handled by her. We will definitely keep shopping there as they have so much amazing furniture!

I buy from this site every 2-3 months. They usually have good deals and I particularly like their deals on toys and kids clothes. Their shipping is very fast, you only have to be careful with non-returnable items as once they ship you cannot change the order anymore. Unfortunately they do not ship big items internationally so I sometimes miss out on great deals:)

Their customer service is ok, some people are great and understanding and others not so much so thats why I only give them a three for service. It really depends on who you are dealing with.

So far I never had issues with the stuff I bought, They are in impeccable condition and are exactly what I expected. If the size is wrong you send it back and if they have stock they will send another size or give store credit.

On several occasions I have bought stuff on Singsale.

I do not think they often have good deals on designer clothes, I have never heard of a lot of the "brands". Mostly I buy toys for the kids.

They hardly ever make their estimated shipping date so that is very annoying but if you know about this and you are not in a hurry to get your stuff, it is a good way to order kid toys.

So far I have not had to deal with returns so I cannot comment on that.

I often order with amazon and so far I never had issues. Their global shipping is very fast.

Customer service is great, they take their time to help you and they help you choosing the right product for you if you need their help for that.

I just regret that with international shipping there are a lot of restrictions and I am disappointed that I cannot order everything from them