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anupar

Anonymous U.

Contributor Level

Total Points
80

1 Review by Anonymous

9/21/21

They don't even deserve a star rating.

Their service is complete trash at all locations. Went in the store to get something and literally all their floor people were rude. If they were dealing with a customer and you approached them to just ask where you could find something in the store, they'd snap at you in a harsh voice and tell you "I'm dealing with a customer right now". It's like if they all went to work without their morning coffee. And instead of them calling another branch for you, they give you the number of the location and tell you to call them yourself. Don't get me started. That was just as bad because someone picked up the phone and said they were going to check to see if they had what we were looking for and didn't come back so someone else picked up the phone and started looking for it for us and they didn't come back either and then a third person came and we just hung up and didn't bother to give any of Princess Autos locations our service.

Never going to Princess Auto again. Their customer service sucks.

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