WHEN A COMPANY DOESN'T HONOR MONEY BACK AND GET REALLY GREEDY INSTEAD AND FIGHT YOU TO STAY SUBCRIBED FOR $39.95 A MONTH FOR NO REASON, YOU ALREADY KNOW WHAT KIND OF COMPANY THEY ARE, NOT ETHICAL AT ALL! THE REPRESENTATIVE THAT ASSISTED ME 11/29/21 AT 11:39 AM PST BY THE NAME OF ANDY FOUGHT ME TO REMEMBER MY EMAIL, I SAID NO I DON'T RECOGNIZED THE EMAIL YOU ARE MENTIONING, HE SAID 3 TIMES "ARE YOU SURE?" LIKE IF I'M LYING. AFTER I SAID NO THAT'S NOT MY EMAIL BUT I'M JUST CALLING TO DISPUTE $80 CHARGE ON MY ACCOUNT, HE SAID SORRY YOU ARE NOT ELIGIBLE FOR REFUND. I SAID OK I WILL CALL MY BANK. HE SAID "ITS OK TERMS AND CONDITIONS ARE AT THE BOTTOM OF PAGE" LOL. STILL NOT SURE WHAT HIS POINT IS BUT REALLY NASTY AND MANIPULATIVE PERSONALITY. I SAID "I DON'T NEED YOUR SERVICES I AM A LANDLORD WHO HAS A PROPERTY MANAGER FOR ALL LEGAL NEEDS SO I DO NOT NEED YOUR TEMPLATES. HE SAID PLEASE CHECK OUT OUR PAGE, WE HAVE LOTS OF LEGAL TEMPLATES, THEN SAID SORRY YOU ARE NOT ELIGIBLE FOR MONEY BACK. I HAVE NO WORDS JUST THAT THIS COMPANY IS AN EMOTIONAL MANIPULATION FOR SURE.