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Arthur F.

Contributor Level

Total Points
80

1 Review by Arthur

  • Playground

12/2/21
Verified purchase

I was able to order the product without any issues on their clear and concise website. Unfortunately my keyboard arrived defective. However I contacted their customer support and was met with a very friendly and personable staff who quickly addressed the problem and corrected it. Considering I bought a lifetime membership I feel like I am in good hands with that kind of customer support and attention. Great job!

Tip for consumers:
I found their telephone support service was more helpful than emailing them when I encountered my initial issue.

Products used:
Their software training program and a keyboard.

Service
Value
Shipping
Returns
Quality

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