So after an EXTENSIVE search of reviews, site legitimacy checks and address/phone number checks - I finally decided to purchase my Coach Andi mini backpack from... and here in the KEY of today's review: WWW.COACHOUTLET.COM. Whatever site(s) others were using should not be affiliated with this site. I asked myself, "Why would www.coach.com have this very outlet listed on their website if it wasn't legitimate?" "Why would www.coach.com put their reputation at risk by selling cheap fakes?" I do not buy a lot of bags (hence why I was looking for a lower priced bag haha) but I do have to say that my entire experience with www.coachoutlet.com was great!
I placed my order on May 27,2019. Minutes after I placed my order I received a confirmation email. Because of the tainted reviews I thought "Well anyone can send a confirmation email..." Then I checked my bank account; it did not state that the payment was from China (like some other users have experienced) but rather said it was from... www.coachoutlet.com. I kept an eye on my tracking number (Carrier is UPS) and I noticed that my item had not been shipped 1.5 days after my order was made. So thinking I may have been scammed - I called the number that can be found on the coachoutlet website and was able to speak with a very friendly representative who advised me that my bag would be shipped out the following day; and it was. Today, June 4,2019 - my order arrived (in Canada) and I couldn't be more pleased with what I received. That means from order to delivery it was a total of 7 business days - which it what the website states for shipping (to Canada). The bag was well wrapped. The leather is soft. The hardware is great with Coach branding. The Coach leather Creed doesn't have a "bullseye" stamp on it (like I had read in other reviews). But rather has a serial/model number stamped onto it (not inked). All in all, to those who have been "scammed" - I recommend checking to see if you used the correct website. The bag I received is definitely real and as long as I get "invited" to another sale, I will be buying from www.coachoutlet.com in the future. I hope this helps anyone who was considering buying from this website. :)