We ordered these glasses on March 27. They called me next day to say the rx was expired. We had gone to the doctor the day before. The prescription was one day old. However, the doctor had awful handwriting and it looked like it said 2005 and not 2015. Okay. I get that. Fine. Then we emailed and called back and forth all day. They couldn't find the correct phone number for the doctor, so I GOOGLED IT FOR THEM. Nice job guys. I figured after they had gotten the correct number, things would be moving along so I just kind of forgot about it. A week later, still no glasses. My boyfriend called and asked what was the hold up, and apparently they never got a hold of the doctor and pretty much just said, "Meh." and JUST GAVE UP ON OUR ORDER! What the hell? The guy apologised profusely and said he'd take $10 off our order. Big whoop. I got another email the next day saying they gave the doctor a call and that he should be faxing the rx over. That was a week ago. I have heard nothing more. They still have not taken the money out of my account. My boyfriend still doesn't have new glasses on his face, so he is blind as a bat. I am so pissed. I sent another email, but it's Saturday so I'm guessing we won't hear back until Monday. But the fact that they haven't charged me for anything leads me to believe that the order has still not even shipped! Stay away from this company. They have been nothing but a pain in the $#*!.