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Ash M.

Contributor Level

Total Points
161

2 Reviews by Ash

  • Temu

9/15/23
Verified purchase

So initially very sceptical but not sure why. You basically get what you get in High St Stores or Amazon without the stores own branding/packaging at absolute rock bottom prices. I live in Essex, UK where most of the high St has gone so this is brilliant for me. The delivery is around two weeks. I use it for buying craft supplies and wedding supplies. It's also handy for gifts. You mainly get smaller items due to the posting requirement. But for reference, same spec dash cam I bought for £12 on Temu but in halfords is £149 on 'offer'. I've had it four months and still fine.
Hobby craft wooden hearts £5 for 5. Temu is £2.25 ish for 20. Just check sizes before buying.

There are also various promotions and games you can play to get free gifts. I've had free blankets, Free dog bed, Free flask (even free post).

*Money saving hack*: Go to the temu website and enter the following code api******* to get 50% off first order AND a £100 coupon bundle. Offer can be withdrawn at anytime so be quick as coupons usually last 28 days once loaded on your account.

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Returns
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Thumbnail of user karlw235
Karl W. – Temu Rep

Hello, thank you for your feedback! Temu (tee-moo) is an online marketplace that offers quality merchandise from the world's top suppliers and brands to consumers at affordable prices. Temu works closely with its global network of suppliers to create and curate quality products for consumers to enjoy the conveniences and comforts of life. You can shop with peace of mind with Temu’s 90-day return policy and Purchase Protection program, which offers full refunds when items do not arrive, arrive damaged, or do not match their description or photos (https://www.temu.com/temu-purchase-protection.html). To be transparent about our delivery times, you are also able to see the percentage of orders that were delivered within the expected delivery time for every product. Your feedback is extremely valuable to us as we always strive to improve our service quality. We hope that you will give us a chance to show you that you are in good hands shopping with Temu. If you have any additional questions or concerns, please message us on our Temu.com or Temu app live chat. Best wishes, Temu team

  • ParcelMonkey UK

2/1/21

Advice: steer clear pay via PayPal!
Item posted 30/12 with parcel force 24. Their website reports this will be next working day, that said I expected it may be 02/01 although 31/12 is a working day. Item got lost then didn't arrive until 06/01. Given I paid a premium for this service and it was not sold as described, naturally, I wanted a refund, I would have received a better service elsewhere and not had the stress of worrying about losing an important parcel. Parcel monkey have been unhelpful and are selling a service which in their customer responses (*** customer service rep manager) advises the package can take 5 days?! If this is the case it should be advertised as parcel force 'workingweek' and sold as such. I have requested refund from parcelmonkey to no avail. Parcel force will not refund as parcelmonkey took my money not them, which I get. Had I have booked direct with parcel force I would have got 50% refund, Service not sold as advertised. PayPal refunded the full amount a month later after I raised a case with them. Otherwise would have been small claims court out of principle. Parcel monkey should not attempt to defraud customers of their consumer rights by using their t's and c's. Won't use again. Steer Cleer.

Tip for consumers:
Don't bother, pay through PayPal if you must use.

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