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David at Simpleswap customer service was not only professional but courteous and helpful following up all the way through my transaction.
I use simple swap lots in my crypto business but this was the first time my funds didn't arrive to the destination. Simpleswap did their research and was on top of the situation from beginning to the end and after they did their due diligence I was able to receive my full refund. Key thing is to make sure you create an account and do your transactions there so you can have a history.
Thanks Simpleswap and David!
Products used:
Crypto
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I like the fact that it's user friendly and I have a wide variety of Affiliate partners to choose...
Terrible! Transaction failed and support won't give me a refund. All I am told is the transaction...
Hi Ayanna,
Thank you for your feedback!
We are glad that you did not have any issues using our service.
You can ask our support team for any questions 24/7. We are glad that you have only a positive experience after using our service, and we are always glad to see you again on SimpleSwap.
We will be waiting for your new exchanges!