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Totally disgusted booked a room for end of January, the site said I would not have to pay until I check in, money came straight out my account which left me overdrawn, then I had to cancel due to change of plans, again site said no cancellation fees, but then emailed me say that the cancellation price was the same as the room price, will never use this site again, not happy at all
Bought a spring memory foam mattress, said it bounces back to shape, and good support, only had for two months and it's sagging and is not good if you suffer with a bad back. Beds.co.uk have now exchanged my mattress and the new one is much better. I have to say personally I will never buy a mattress online again as you never know what it is going to be like, will go into a shop so I can try it first from now on.
* Beds.co.uk attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...
Hello,
I am surprised to hear your mattress is sagging, if you would be willing to send over an image via private message or provide your delivery postcode we can get this rectified as soon as possible.
Kind regards,
Terri