I have an HP Office Jet Pro 6968. Two of the 3 coloured cartridges were not recognized by the printer, and I ended up opening the spare packs I had bought with same result. I also had the black cartridge literally explode upon opening, my fingers were black (not easy to get off) and stains in my carpet. They offered me a $30 towards my next purchase as it that will clean my carpet. I had to go to Staples, buy original HP cartridges to get my printer back to working condition. Buy somewhere else, their products are of low quality.
Hi Barry, May I have your order number to follow your case? Thanks!