Bas M.

Arrived on JFK well on time, expecting a pleasant KLM flight to Amsterdam. At check-in, it turned out that our reservation had been cancelled, which we knew nothing about.

Travomint hadn't mentioned ANY of this: in my inbox they had sent a 'Booking confirmed' email, and they even had me sign and scan some documents to confirm my payment information, which they then positively confirmed per email.

Worse, when I called them from JFK, the customer service agent did nothing and just told me that the booking had been cancelled, and falsely stated that I received an email about this.

Because of this, had to pay $4500 for 2 single tickets on the spot, which I will certainly attempt to recouping from Travomint. Avoid this company if you want to feel secure about your booking.