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Shop.ca is the worst online business I have ever encountered, and I have bought a lot of things. I purchased shoes for my elderly mother, but decided to cancel the transaction within 30 minutes. The procedure for cancellation on their website did not work at all. I finally sent an email, requesting cancellation. Today 4 days later, they processed the transaction anyways, although they were in full knowledge of my cancellation request. I will report the company wherever I can.
Tip for consumers:
Don't buy anything through this company.
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I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
Sorry to hear about that. We would love to regain your confidence in us so if you would please email support@shop.ca with your order id and subject line Site Jabber we would like to look into this and get back to you.
Thanks,
SHOP