Thumbnail of user bernhardw12

Bernhard W.

Contributor Level

Total Points
84

1 Review by Bernhard

  • TopCashBack.co.uk

8/25/20

Had a very poor experience and missed out on a promised £200 cashback which was part of the reason why I decided to go for a big broadband bundle with Virgin. Very infrequent communication and no reasons were given as to why my claim was denied. Very poor.

Thumbnail of user matthewj279
Matt T. – TopCashBack.co.uk Rep

Hi Bernhard,

I appreciate when it's a large amount of cashback it is frustrating when we're not eligible and can't pass it on. We want to do all we can to support members so this is prevented as cashback declines are something that can normally be prevented.

Please do reach out to us so we can check on the decline reason as normally we do get one.

Best wishes,
Matt

Bernhard Has Earned 4 Votes

Bernhard W.'s review of TopCashBack.co.uk earned 4 Very Helpful votes

Bernhard hasn’t received any thanks yous.

Bernhard doesn’t have any fans yet.

Bernhard isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user stevec2854
3/21/24

TopCashBack.co.uk - is a SCAM! Promise £30 cashback to 'refer a friend' BUT they never pay out!

Thumbnail of user philipl617
3/10/24

Two holidays with TUI have followed the exact process, but haven't moved to payable. One is over...