We purchased 2 x ebikes totalling $2000 on 30 July. Received the wrong bikes (both), not even the same design as what we ordered, were told the bikes we got are more expensive that the ones we ordered. DON'T CARE - just want what we ordered, they wont refund our money or send us the bikes we ordered and collect the ones we definitely don't want. They don't respond to our emails now - Definitely reporting them to higher authorities.