Everytime I've had trouble with my items (dead on arrival, parts not working, missing pieces, etc), meh's customer service is always quick to correct the issue, whether it's through sending a replacement or refunding my money. Heck, I even needed help twice with the same item, and I was never given and grief about it. So even if I don't have confidence in the items sometimes, I do have confidence in their customer service :).
Thanks for the thoughtful review, Bill!