This is a scam! They get your first swap smoothly, then when you commit to other transactions they become shysters. Been waiting almost 8hours after my transaction cleared Coinbase and they're still saying it's "due to liquidity" or they're "asking their partners". Trying to get some dialogue from them and only get what looks like bot responses or broken English. Not sure how they're still in business. Still haven't received my crypto. Contacting SEC, FBI, and IG. Stay away from these crooks!
Dear Bill,
We are deeply sorry that you have encountered this issue.
Unfortunately, your swap has been stuck at the payout stage. But please don't worry, your funds are safe and the exchange process has already been completed.
Once again we apologize for any inconvenience caused!