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bonnieg56

Bonnie G.

1
Level 1 Contributor

Contributor Level

Total Points
220

2 Reviews by Bonnie

3K Views
11/30/17

Quick shipping and great products at reasonable prices! I will shop from them again! My dogs love their stuff.

11/29/17

DO NOT BE FOOLED! This company out of China does not sell genuine products.

My order of a Fingerling was "out of stock" so I asked them in writing to cancel it. Got an email from Shirley Zhang that it was shipped, with a fake tracking number. When I responded that I had cancelled that order, and the tracking number was no good, she gave me another tracking number and said it was too late to cancel. The second number was also no good. I told her I had canceled in writing immediately upon being notified it was out of stock and she said if I wanted to return it, per their policy I would have to pay for shipping it back to them, and then they would only refund the product price, and not the expedited shipping cost that I paid extra for.
I filed a dispute with Paypal, who after a few weeks said they "could not find in my favor" but with no explanation why.
I have since appealed that ruling, as I just received said item, which is not even a Fingerling, but some knock-off they call a "Happy Monkey" This company is practicing fraud. The original photo on their site was of an actual Fingerling, and my receipt states Fingerling, but that is not what I was sent.
Now they have these fakes on their site listed as "Purple Finger Intelligent Interactive Toy" Complete Rip-off, and I hope Paypal does the right thing and returns everyone's money.

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