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I have had successful transactions with shop.ca before but this latest one is terrible.
Part of my order was cancelled without notice and the other part has been "Shipping Soon" for 2 weeks. When contacting customer service by e-mail you do not get a response and by phoning their number you are told they are experiencing a higher than normal call volume and the machine hangs up.
Very sketchy. At this point I would like to just cancel my order and purchase from somewhere I trust.
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Empty.
I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
Sorry to hear about that. We would love to regain your confidence in us so if you would please email support@shop.ca with your order id and subject line Site Jabber we would like to look into this and get back to you.
Thanks,
SHOP