I order (Ek Do Dhai Whiskey For All All - set of 4 glasses) to gift my friend from Flipkart, I just received this product today from Ek Do Dhai dealer and one of the 4 glasses is broken, I called the customer service at flipkart for an exchange, but as the system is not working I am told to wait for 2 hrs just to apply for an exchange
If its a fragile product why isn't it packed properly. I wanted to gift my friend, and Its delayed so much, and I don't know if i'm gonna receive this exchange or not, and if I get it when will I get my product. Flipkart says 24x7 customer service, yes they immediately answer the phone but no help as I need to wait for 2 hrs to know when will I get my product.
Quite Frustrating.