I've spent over 5 hours on the phone this week to resolve nothing. The last supervisor I spoke to just called me a liar. Told me I hadn't been on the phone with them. Too bad I have records of all calls. I've spoke to every department they have and yet still can't access my deliveries from the hub locker and they refuse to offer me a refund. I couldn't be less impressed with this experience. Save yourself the headaches and hassles and shop elsewhere. Absurd doesn't even being to describe my experience with Amazon. Brutal would be an understatement!