Terrible service left my 74-year-old mother stranded on 95 never came she waited over 8 hours the tow truck place kept canceling on her over 10 of them to be exact this was December 21st 2024 started calling them at 2:00 p.m. by 10:00 p.m. I had to drive 2 hours away to get her then pay a tow company the next day 400 bucks to tow the car how can you charge for a service you're not providing very tempted to get a lawyer it was 20° out there if she wasn't able to get to a warm place she would have froze to death shame on you guys then they called her late that night and said figure out a way home and come back 2 hours away tomorrow to get a tow cuz she needs to be there to show her ID and the tow truck places didn't even have the courtesy to say they're not coming every 45 minutes she would call and they would say they're not coming call AAA to get another tow truck company with some excuse I would never buy their service again you're better off paying the few hundred to tow company when you need them cuz they will be there for the cash but don't seem to have the time for the AAA members and I blame triple a for letting this happen and not holding these tow companies to a certain standard what a joke