Horrible, I had a huge amount of clothing items to sell to them that have never been worn and that on their website said exactly what they were looking for, none of my items were stained, damaged, or unusable and they told me they wouldn't buy any of it, then looking around at other clothing items there were torn, stained and unusable items they were selling that they had bought from other people. I was also told one time that if you just donate some of your items that they will just take the items and sell them in their store, without paying you your money for that item.