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Absolutely terrible customer service team. Never respond. Over 4 months I waited for my package to arrive, and when it did arrive it was terrible quality. It was from ALI EXPRESS (not even Vavana) so they obviously purchased it from them and sold it as their own.
It states on their website after 35 business days if your item has not arrived you are entitled to a full refund. 4 months later still waiting for my refund. The item I received (which I paid over $80USD for by the way) was damaged and had burn marks on the side of the item like it caught fire somewhere.
Trust the reviews you see about Vavana online and DO NOT purchase from them.
Brooke L.'s review of Vavana earned a Very Helpful vote
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