I ordered the pink and white stripped little hat (with initials) for my granddaughter who is arriving soon. I received a white one in its place. I sent an email and they asked for me to send a picture. I did and they said they would send out a replacement. That was on 2/10. I have not received anything yet and I have sent four messages inquiring about where my replacement hat is. I have not received a response. I needed it for the baby shower this weekend and now I won't have it in time. I'm very disappointed!