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carmenh26

Carmen H.

Contributor Level

Total Points
261

2 Reviews by Carmen

10/25/16

This site does not stand behind their product. The paper that was delivered had grammatical errors and when I confronted customer service they told me that this was not supposed to b a finished product and that I needed to use this a guide on how to write a paper. That is not at all accurate if you read what it says on the site. So if you need an idea on how to write a paper I suggest you google instructions on research papers because as per their customer service rep that is the sole purpose of their services.

Service
Value
Returns
10/24/16

This company does NOT stand behind their product. When I pointed out the grammatical errors the rebuttal that I received was"This service is designed for you to have an idea, you should use this as a guide and by no way is this meant to be a finished product". When I stated to them that I could not use this trash they said that they would be willing to work something out based on cost. Thanks but no thanks! T

masterpaperso
Masterpapers O. – MasterPapers.com Rep

Hello and thanks for leaving your feedback.

I am very sorry to hear that you were still unhappy with your order.
If our work is ever completed but does not meet the order requirements, we have a fair and open refund policy. When this happens, we will provide a refund and we will also make sure lessons are learned.
If we can help any further with this, our Customer Care Team are on hand to continue to work with you to help allay your concerns.
Kind Regards,

Customer Care Team
1-888-244-1910
support@MasterPapers.com

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