We ordered a chair from CB in October and were told that it would be 3-4 weeks. 6 weeks later we contacted them (hadn't heard anything) and were told it would be end of December. Once they did write to let us know it was available for pickup, the earliest date they could give us was still 2 weeks in future. No reason. We just couldn't pick it up for a couple of weeks. Will see how the quality is when we finally get the piece... but had I known it would be 3 months, I would have gone with another company.